Missed work

I know, I know...How could I miss work, right? Frankly that IS what happened. I missed work. The thanksgiving vacation was used up in fixing my backyard and even with my wife's help it was a big project. We essentially pulled all the plants out and lined up red bricks in the backyard. I buffered Saturday and Sunday as the days to relax, but only managed to get that later half of the day on Sunday to relax. Come Monday, my wife and I both wanted me at the office at the earliest.
I walked right into some important projects related to one of my customers and had a bunch of internal calls to set up the positioning. I happened to have made acquaintance with another gentleman who goes by Rahul, and is involved in positioning services from SAP. I think it would be excellent if I continue to work with him in the future on this and other accounts. Apparently there are more changes in the organization that I am in at SAP afoot. There seems to be a plan in place at this point for execution and I think key players are deciding on their places on the table. 2007 should be very interesting!

Good to be "Back in Black" (font)

Unlike the Aussie group, I have very little energy left to shout about but the past few weeks have been very interesting. I am a little travel weary at this point but all is well in the end and that is what counts.
I am going into a training tomorrow that will last through Friday. The training has me all excited since the last time I took it was well over four years ago and apparently this training course has an SAP bend to it. It is tailored for SAP goods and services so it would be good to go through it and recognize some of the patterns I am going to be needing help with in the very near future.
I have to say that selling is not the most enjoyable acitivity for me however, in the area I am in currently, this is a tool that will increasingly become more important. I have done plenty of selling work in the past to know that its not as bad as it is made out to be in some circles. However, it is now more important than ever simply because Support is going to be vitally linked with services and in fact that is what I think will change and save Software Support in the long run as far as the US is concerned. Support does not have a place to hide from outsourcing in the modern software industry and this is what will become the saving grace for Support Professionals: Positioning Services Effectively.